{{ ticket.ticket_number }}
{% if ticket.priority == 'urgent' and ticket.status != 'closed' %}
urgent
{% endif %}
{{ ticket.title }}
Customer
Group
Project
{% if ticket.project_slug %}
open project →
{% endif %}
Type
Category— default for timers on this ticket
Priority
// Descriptionclick to edit · markdown
// Status
→→→
{% if ticket.status == 'closed' and ticket.closed_date %}
closed {{ ticket.closed_date[:10] }}
{% endif %}
// Time spent
{% if lifetime_seconds %}lifetime: {% endif %}
{% if not ticket.project_id %}
Tip: this ticket has no project assigned. The timer will scope to whichever project you pick from the floating panel — or set a project above to lock it in.
{% endif %}
{% if time_entries %}
{% for e in time_entries %}
{{ e.started_at[:10] }}
{% if e.time_category_name %}
{{ e.time_category_name }}
{% endif %}
{{ e.description or '' }}
{% endfor %}
{% else %}
No time tracked on this ticket yet.
{% endif %}
{% if ticket.status == 'closed' and ticket.resolution %}